Reference

Your Privacy Policy, in Plain Words

Your privacy policy should tell you exactly what happens to the details you hand over — the mobile number on your account, the bKash or Nagad wallet you pay from, the phone you sign in with.

Data you can requestCookies explainedWallet details kept privateBangladesh support desk

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HOW WE HANDLE IT

Cookies, Security and Account Data

Three things decide how your data is treated here: what we collect, how long it stays, and who can read it. Cookies on your phone keep the session alive and remember your language; clear them and you simply sign in again with a code. Login runs on a one-time code sent to your registered mobile, so a leaked password alone will not open your account wallet. Ask for deletion and we remove what local law lets us remove, holding back only the transaction records wallet operators and bookkeeping rules require. You do not need a reason to ask.

What Sits on File

Your name, mobile number, date of birth, wallet numbers used for bKash, Nagad or Rocket transfers, device type, sign-in times and gameplay history — nothing more than running and verifying an account needs.

Cookies on Mobile

A short session cookie keeps you signed in, a preference cookie remembers your language choice, and a measurement cookie shows us slow-loading lobby pages. None of them store your wallet credentials or payment amounts.

Sign-In Guardrails

Each login sends a one-time code to your registered mobile. New devices trigger a second check, and any sign-in from an unusual location prompts a message so you can confirm or block it quickly.

Retention and Removal

Gameplay logs are cleared on a schedule, while transaction records stay longer because wallet operators and local rules require them. Request removal through support and we tell you plainly what goes and what stays.

DATA REQUESTS

Reach Us About Your Data

Every privacy request lands in a real inbox that our Bangladesh support team watches. Write from the mobile number registered on your account, say what you want changed, and we confirm the request before anything moves. For a wallet swap, send the old and new bKash, Nagad or Rocket number and we check both against your account history first. If you only want to know what we hold, ask and we will list it for you. Reply times move with volume, and we never ask for your wallet PIN.

What This Privacy Policy Covers

sunnyxx Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our privacy policy starts from a simple position: we ask for what an account actually needs and nothing more. Opening an account means a name, a mobile number, a date of birth, and the wallet number you use with bKash, Nagad or Rocket. That is what

1
lets us verify you, hold a balance and send a withdrawal back to the same wallet. Payment confirmations arrive from the wallet operator, so we see a transaction reference and an amount — never your PIN. Gameplay records, device type and sign-in times stay on file
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so we can spot a hijacked session and show you a correct account history. We do not sell your details to third parties for their own marketing, and we do not read your chats or contacts. Cookies do a narrow job: they keep you signed in,
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remember the language you picked and help us see which lobby pages load slowly on a mobile connection. What we hold, and for how long, depends on local law and eligible regions — the rules where you live set retention periods, and we follow those rather
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than one global default. If you want a copy of your data, a correction, or a deletion where the law allows it, the support desk takes that request from your registered number.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Data

Most privacy questions we get are practical: what is stored, who can see it, and how to get it taken off file. Below are the six that come up most often on chat and email. If yours is not here, message support from your registered mobile number and we answer in writing — we do not discuss account data on a call from a number we cannot match.

Your mobile number, name, date of birth, the bKash, Nagad or Rocket wallet you pay from, sign-in times, device type and gameplay history. Wallet PINs stay with the operator, so we never see or store them.

Yes. Message support from your registered mobile number and ask for a copy of your account data. If a name or wallet number is wrong, send the correct version and we update it after a quick verification check.

Only what a transfer needs: the reference, the amount and the wallet number involved. The operator already knows the payment happened. We do not pass on your gameplay history, and we do not sell data to outside marketers.

Open your mobile browser settings, find site data or the privacy menu, and delete cookies for this domain. You will sign in again with a one-time code. Your balance and history stay exactly as they were.

Retention follows local law and eligible regions rather than one fixed number everywhere. Transaction records stay longer than gameplay logs, because wallet operators and bookkeeping rules require them. Ask support what applies to your account.

The support desk is the single route — reach it from your registered mobile number, or by email if that number has changed. Say what you want done and we confirm in writing before acting.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoSunnyxx Glossary

Your Privacy Policy, in Plain Words

Cookies, Security and Account Data

Reach Us About Your Data

Questions About Your Data

01 What data does sunnyxx hold about my account?

02 Can I see or correct what you hold?

03 Do you share my details with bKash, Nagad or Rocket?

04 How do I clear cookies on my phone?

05 How long is account data kept?

06 Who do I contact with a privacy request?

Privacy Policy

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